Hospital Volunteers step up

Written by on October 31, 2017

Two successful recruitment drives means that we now have over 200 potential volunteers offering support at NHS Dumfries and Galloway’s New Hospital.

As well as welcoming visitors to the hospital, the volunteers will provide help on the use of self-service check-in kiosks and guide patients to waiting areas.
Margaret McGroggan, Volunteer Co-ordinator, says: “The volunteers are not substitutes for paid colleagues and we are very proud of the role they play.
“By giving freely of their time, they are complementing the care patients receive.
“We believe that this is a great opportunity for volunteers to be part of our new state-of-the art hospital.
“Many volunteers have been service users themselves, from all walks of life, and have often said that volunteering can aid their own recovery. They will be on hand to chat and engage with patients and visitors.”
A total of 12 volunteers have taken their part in the induction and orientation of the New Hospital and are currently leading 13 tours for over 200 volunteers.
The orientation programme includes an interactive dementia awareness session and the importance of infection control.

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